We take support seriously here, and we take it day and night. With client support always available, easy help when you need it, and all the software and help you can possibly require, this is your Support Center.

When you first signed up as a Cooldotz client, your client login was established. Your Cooldotz Client Portal login is different than your web hosting control panel login. Your login username is always the email address you signed up with originally. Should you need, you can request a Password Reset.
It's good to get in the habit of using your portal for most of what you do with us. Service announcements and statistics are posted there along with your support ticketing, history and your account management.
Note : Emergency support is usually considered vital support. Site down reports, serious email issues, etc. Please keep in mind that even though you call in for support, we will, at the same time, be opening a new ticket to record the issue, and for use in issue followups, etc.
Whether it's a tool to help you publish a web site, optimize and fix a graphic, or remove a nasty bug your PC picked up, chances are pretty good you can find what you need right here.
We have an extensive and exhaustively large listing of freeware, shareware and resources for just about every need. You can scroll page by page under the category that's germane to your need, or, use the fast way. Our Software Search Engine has our huge list indexed, along with the index of many of the web's top rated software sites. Customized and targeted search without the clutter and fuss.
In addition to our iron clad 90 day guarantees, we've usually got a special or two you can use to heap up some big savings! While your at it, don't forget to join our Partner Program. It's free, easy and can help you make money with your web site.